Shipping Policy
Fast & Reliable Shipping at Arts Game Room
At Arts Game Room, we offer a simple flat-rate shipping policy to ensure a hassle-free experience for our customers. Below are the details of our shipping process, including rates, estimated delivery times, and other essential information.
Processing & Handling Time
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Orders are processed within 1-3 business days (excluding weekends and holidays).
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Custom or made-to-order items may require additional processing time. Specific timelines will be provided at checkout.
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Once your order ships, you will receive a confirmation email with tracking details.
Flat-Rate Shipping
We keep it simple with a flat shipping rate on all orders:
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Flat Rate: $800 (Delivered in 2-14 business days)
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LA County: 300$
Shipping rates apply per order, regardless of weight or number of items.
Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your package on our website or through the carrier’s tracking portal.
Damaged or Lost Shipments
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If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.
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If your package is lost in transit, we will assist in filing a claim with the carrier and finding a resolution.
Shipping Restrictions
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We do not ship to P.O. boxes or APO/FPO addresses.
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International shipping is not available at this time.
Need Help?
For any shipping-related questions, please contact us